Richmond Rent Program

EMERGENCY ORDER PROHIBITING EVICTIONS: What Richmond Tenants and Landlords Need to Know

The Director of Emergency Services issued an Order, effective March 17, 2020, which provides that during the period of local emergency declared in response to COVID-19, no landlord shall take action to evict a tenant for certain reasons, including nonpayment of rent due to the financial impact of COVID-19, and other no-fault evictions (Owner Move-In, Withdrawal from the Rental Market (Ellis Act), Substantial Repairs, Temporary Tenancy) unless necessary for the health and safety of tenants, neighbors, or the landlord. 

For more information about evictions during the period of local emergency, as well as resources to address food, shelter, health and other emergency needs, please access the COVID-19 and Evictions Fact Sheet (English and Spanish).

Rent Program staff are available by phone at (510) 234-RENT [7368] or email ( to address any questions from community members.

​Physical Rent Program Office Closed Due to Shelter In Place Order Issued March 16, 2020

In accordance with the Shelter In Place Issued for Contra Costa County on March 16, 2020, the physical Rent Program office is closed for walk-in consultations and appointments.

Rent Program staff members remain available to assist members of the public by phone (510-234-RENT [7368]) and email ( during Rent Program business hours (Monday-Friday, 9 AM - 12 PM and 1 PM - 4 PM.)


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​Rent Program Mission Statement

The Rent Program was established in January 2017 following approval of the Richmond Fair Rent, Just Cause for Eviction, and Homeowner Protection Ordinance by a majority of Richmond voters in November 2016. The mission of the Rent Program is to promote neighborhood and community stability, healthy housing, and affordability for Richmond tenants through the regulating of those Landlord/Tenant matters that reasonably relate to rents and evictions, while maintaining a Landlord's right to a fair return.

Access the Rent Ordinance, Rent Board Regulations, and Related Laws

News & Events

Cancelled: March 28, 2020, Community Workshop-Navigating the Eviction Process in Richmond

In accordance with recommendations from Contra Costa Health Services (CCHS), the Rent Program has CANCELLED the March 28, 2020 Community Workshop-Navigating the Eviction Process in Richmond to reduce the possibility for transmission of the Novel Coronavirus (COVID-19). 

While information is rapidly changing, and experts are learning more every day, the Rent Program is taking appropriate precautions to protect the community and staff. As more information and resources become available, we will continue to update the public of any further Program changes. 

For more information about how to protect yourself and others from the Coronavirus, please visit 

Questions? Give the Rent Program a call at (510) 234-RENT(7368) or send an email to

Bay Area Legal Aid Richmond Housing Rights Clinic Cancelled Until Further Notice

Bay Area Legal Aid cancelled the Richmond Housing Rights Clinic until further notice due to Coronavirus Precautions. Please call 510-250-5270 if you need legal advice. More information available in the flyers below.

Housing Clinic Cancelled English Opens in new windowHousing Clinic Cancelled Spanish Opens in new window

2020 Community Workshop Schedule

City of Richmond Rent Program Community Workshops are held one Saturday each month to inform community members about their rights and responsibilities under the Fair Rent, Just Cause for Eviction, and Homeowner Protection Ordinance. Access the full schedule, as well as 2019 Community Workshop materials, on the Workshops page.

RESIZED 2020 List of Workshops - ENGLISH - FINAL - CopyRESIZED 2020 List of Workshops - SPANISH - FINAL - Copy

Rent Board and City Council Receive 2018-19 Rent Program Annual Report

At their meetings on November 20, 2019, and November 26, 2019, respectively, the Rent Board and City Council received a presentation of the 2018-19 Rent Program Annual Report. Section 11.100.060(e)(6) of the Fair Rent, Just Cause for Eviction, and Homeowner Protection Ordinance requires the Rent Board to report annually to the City Council on the status of rental housing covered by the Ordinance.

Read the 2018-19 Rent Program Annual Report

Final Report 11_7_19_Page_01

Rent Board Approves New Policy on Excess Rent Refunds

On June 19, 2019, the Rent Board rescinded Subsection (C) of Regulation 605, eliminating the requirement for Landlords to return excess rent via a cashier’s check with 10 days. In lieu of this requirement, and upon agreement of the Tenant, excess rent may be returned to the Tenant through the execution of a repayment agreement between the Tenant and Landlord, a reduction of Tenant’s rent until the amount is satisfied, the Landlord's partial payment of the amount owed combined with a reduction in rent, or other calculable forms of repayment. Under Section 11.100.100 of the Richmond Municipal Code, Tenants may not waive any provisions of the Rent Ordinance, which means that under any repayment plan, Tenants cannot waive or modify the amount of excess rent owed. The Tenant may only agree to modify the method and form of repayment. As is prudent practice, Landlords and Tenants are encouraged to document any agreement in writing and may request mediation through the Rent Program to facilitate an excess rent repayment agreement. Tenants who choose not to agree to a repayment plan, or whose Landlord fails to adhere to a previously agreed upon repayment plan, may file an Excess Rent petition with the Rent Program to compel the Landlord to refund any excess rent owed.

Rent Board Adopts 2019 Annual General Adjustment in the Amount of 3.5% (Effective 09/01/19)

At their meeting on June 19, 2019, the Rent Board adopted Regulation 607, establishing the 2019 Annual General Adjustment (AGA) rent increase for Controlled Rental Units in the amount of 3.5%. 

The 2019 AGA may only be applied to tenancies in effect prior to September 1, 2018.

To apply the 2019 Annual General Adjustment rent increase of up to 3.5%, Landlords must comply with State law requirements and file a notice of rent increase with the Rent Board within ten (10) business days after service on the Tenant, in accordance with the Rent Increase Procedure. Rent increases for the 2019 Annual General Adjustment may not take effect prior to September 1, 2019. 

Visit to access resources such as a notice of rent increase template, Maximum Allowable Rent Calculator, and more.

2019 English AGA Announcement
2019 Spanish AGA Announcement

Contact Us

440 Civic Center Plaza
2nd Floor 
Richmond, CA 94804
Monday - Friday
9:00 am -12:00 pm
1:00 pm - 4:00 pm
510-234-RENT (7368) 
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